{"id":8484,"date":"2018-03-14T13:46:14","date_gmt":"2018-03-14T20:46:14","guid":{"rendered":"http:\/\/www.portlandfurniturestore.com\/wordpress\/?page_id=8484"},"modified":"2018-05-10T14:55:07","modified_gmt":"2018-05-10T21:55:07","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/mywebprovider.com\/portlandfurniturestore\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<p>[vc_row content_width=&#8221;grid&#8221; back_to_top_skin=&#8221;default&#8221;][vc_column][vc_column_text]<\/p>\n<h2>RETURN OF CUSTOM ORDERED ITEMS<\/h2>\n<p class=\"Card-copy Card-copy--small\">We want you to be happy with your purchase and always work with each and every customer for total satisfaction. For custom ordered furnishings and accessories there are no refunds or exchanges except under the following conditions:<\/p>\n<ul>\n<li>The custom order is cancelled within 24 hours of ordering.<\/li>\n<li>The custom order item or items are incorrect or damaged, and an exchange has been granted because of unsuccessful repair attempts.<\/li>\n<\/ul>\n<h2>TERMS OF SALES AGREEMENT<\/h2>\n<p>ALL CUSTOM ORDER ITEMS ARE NON-REFUNDABLE. ANY CANCELLED ORDER will be subject to a 25% restocking charge and a store credit will be issued for any balance. Measurements for entrance and placement of furniture in residence is customer\u2019s responsibility. Subject to the foam and fabric(s) selected by the customer, the final dimensions may vary from 1\/4\u201d to 2\u201d overall.<\/p>\n<p>CLEARANCE, SALE ITEMS &amp; FLOOR SAMPLES &#8211; No exchanges, returns or refunds are accepted and they are sold \u201cAS IS\u201d. Refunds will not be issued for the cost of any fabrics or other materials provided by the customer. Seller will assist buyer in the exercise of all factory warranties. Seller has the right to repair any freight damage or production error under said manufacturer\u2019s warranties, solely at Seller\u2019s discretion.<\/p>\n<h2>In case of damage<\/h2>\n<p>If an item is delivered damaged we will work with you to resolve the issue to your satisfaction with expert product repair or parts replacement. If we are unable to satisfactorily repair an item then we will offer a replacement.<\/p>\n<h2>Free return delivery<\/h2>\n<p>We don&#8217;t charge a delivery fee for exchanges within the 48 contiguous states. However, original delivery charges are not refundable.[\/vc_column_text][\/vc_column][\/vc_row][vc_row back_to_top_skin=&#8221;default&#8221;][vc_column][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row row_type=&#8221;parallax&#8221; content_width=&#8221;grid&#8221; full_screen_section_height=&#8221;no&#8221; back_to_top_skin=&#8221;default&#8221; section_height=&#8221;500px&#8221; parallax_background_image=&#8221;7988&#8243; css=&#8221;.vc_custom_1518213507798{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][vc_column]<div class=\"edgtf-elements-holder edgtf-two-columns edgtf-responsive-mode-768\" ><div class=\"edgtf-elements-holder-item \" data-item-class=\"edgtf-elements-holder-custom-619888\" data-600-768=\"15% 0% 0% 0%\" data-480=\"20% 0% 0% 0%\" >\n\t\t<div class=\"edgtf-elements-holder-item-inner\">\n\t\t<div class=\"edgtf-elements-holder-item-content edgtf-elements-holder-custom-619888\" style=\"padding: 0% 18% 4% 0%\">\n\t\t\t\n<div class=\"edgtf-section-title edgtf-section-align-left edgtf-section-underscore-enabled edgtf-underscore-right\" style=\"color: #ffffff;font-size: 100px\">\n\t<span class=\"edgtf-section-title-inner\">Pf<span class=\"edgtf-section-underscore edgtf-underscore\"><\/span><\/span>\n<\/div>[vc_empty_space height=&#8221;8px&#8221;][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\">ASK US ANYTHING!<br \/>\n<\/span><\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<span style=\"color: #ffffff;\">Got questions about our furnishings or how to order? 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For custom ordered furnishings and accessories there are no refunds or exchanges except under the following conditions:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-8484","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return Policy | Portland Furniture<\/title>\n<meta name=\"description\" content=\"Portland Furniture, featuring beautiful custom made home furnishings. Sofas, sectionals, beds &amp; more! Choose from hundreds of gorgeous cloth and leather fabrics. 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